Shipping and Return Policy

RETURNS

All sales are final.

There are certain situations where only partial refunds are granted (if applicable)


Any item not in its original condition, is damaged or missing parts for reasons not due to our error will not be refunded as well as any item that is returned more than 14 days after delivery.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at orders@lashfetishgear.com.

Sale items (if applicable)

Sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged when you got them. All exchanges must be made within 14 days of the delivery of your original order. If you need to exchange it for the same item, send us an email at orders@lashfetishgear.com and you will get instructions on were to send the item.

Shipping

To return your product  send us an email at orders@lashfetishgear.com and you will get instructions on were to send the item.

 You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $55, we recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.